Technology help: phone, tablet, television

Phone, tablet, TV

A remote that stops working, and television disappears. A video call that will not start, and so do the grandchildren.

Verified providers · Montreal and the South Shore · no contract, no minimum hours

What this service covers

Phone: settings, contacts, ringer, text size
Tablet and computer: setup, configuration, updates
Video calls with the family (FaceTime, Zoom, Messenger)
Television, remote, channels and cables
Internet, Wi-Fi and passwords
Recognizing a scam, a suspicious email or a strange phone call

This list is a starting point, not a closed menu. You describe what you need and the provider tells you what they can do.

For you, or for someone you love

Someone patient who sits down beside them, shows it twice, writes the steps on paper and leaves with the thing working. And who also explains how to spot an attempted fraud — seniors are the most targeted group in Quebec.

Find a provider

Do you offer this service?

You do not need to be a technician: you need to explain slowly and without jargon. The visits are short, usually daytime, and they come back — a device sorted today raises another question in two months.

Become a provider

Self-employed · you set your own rate and your own hours

What about the tax credit?

This service is not covered by the home-support tax credit (Revenu Québec guide IN-151). Other services on the platform are, and the same provider can perfectly well do both during one visit.

See which services qualify